Terms of Service

Welcome to Moonxyp. These Terms of Service ("Terms") govern your access to and use of our website, products, and related services. By accessing moonxyp.com or placing an order through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision, you should discontinue using our website.

1. Company Information

This website is owned and operated by:

Business Name: Kringloopwinkel Wolvega B.V.

Trading Name: Moonxyp

Business Type: Private Limited Company (Besloten Vennootschap – B.V.)

KvK Number: 80591493

Website: moonxyp.com

Email: support@moonxyp.com

Phone: +31 6 48271953

2. Eligibility

By accessing or using this website, you represent and warrant that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
You will use this website only for lawful and legitimate purposes.

3. Acceptable Use

When using our website, you agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to our website, servers, or customer information.
Disrupt or interfere with the operation, security, or availability of the website.
Upload or distribute viruses, malware, or other harmful software.
Use automated tools, bots, or scraping technologies without our prior written consent.
Engage in fraudulent, deceptive, abusive, or unlawful activities.

Moonxyp reserves the right to suspend or permanently terminate access for users who violate these Terms.

4. Product Information

We make every reasonable effort to ensure that product descriptions, pricing, images, and other information published on our website are accurate.

However:

Product images are for illustrative purposes and may differ slightly from the delivered product.
Colors may vary depending on your display settings or device.
Product specifications may change without prior notice.
Minor manufacturing differences that do not affect functionality or quality may occur.

5. Orders

Submitting an order constitutes an offer to purchase products from Moonxyp.

We reserve the right to:

Accept or reject any order.
Cancel orders affected by pricing inaccuracies or technical errors.
Decline transactions suspected of fraud or unauthorized activity.
Limit purchase quantities when reasonably necessary.

If payment has already been received for a canceled order, the amount paid will be refunded using the original payment method.

6. Prices and Payment

All prices displayed on our website are subject to change without prior notice.

Orders are processed only after payment has been successfully authorized. We reserve the right to refuse or cancel transactions that appear fraudulent or otherwise unauthorized.

7. Shipping

Information regarding shipping methods, delivery estimates, shipping charges, and delivery conditions is available in our Shipping & Delivery Policy.

Estimated delivery dates are provided for guidance only. Moonxyp is not responsible for delays resulting from courier services, customs procedures, weather conditions, public holidays, or other events beyond our reasonable control.

8. Returns and Refunds

Our procedures regarding returns, refunds, cancellations, and the European Union right of withdrawal are described in our Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

9. Intellectual Property

Unless otherwise stated, all content on this website—including text, graphics, product descriptions, photographs, logos, trademarks, branding, layouts, software, and other materials—is the property of Moonxyp or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without our prior written permission.

10. User Submissions

If you submit reviews, photographs, suggestions, comments, or other content through our website, you grant Moonxyp a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content for business, marketing, and promotional purposes.

You represent that any submitted content:

Is accurate and truthful.
Does not infringe the rights of any third party.
Does not contain unlawful, defamatory, misleading, or offensive material.

11. Third-Party Websites

Our website may include links to websites or services operated by third parties.

These links are provided solely for convenience. Moonxyp does not control or endorse third-party content and accepts no responsibility for their availability, security, privacy practices, or content.

Accessing third-party websites is entirely at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, process, store, and protect your personal information.

By using our website, you consent to the processing of your personal data as described in that policy.

13. Disclaimer

Our website, products, and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by applicable law, Moonxyp disclaims all warranties, whether express or implied, including warranties relating to:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous website availability
Accuracy or completeness of website information

We do not guarantee uninterrupted or error-free operation of the website.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Moonxyp shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

Use or inability to use the website.
Purchased products.
Shipping or delivery delays.
Website interruptions.
Errors or omissions in website content.

Where liability cannot legally be excluded, our total liability shall not exceed the amount paid for the affected order.

15. Indemnification

You agree to indemnify and hold harmless Moonxyp, its directors, employees, representatives, affiliates, and service providers from any claims, losses, liabilities, damages, or expenses arising from:

Your violation of these Terms.
Misuse of the website.
Breach of applicable laws.
Infringement of any third-party rights.

16. Changes to These Terms

Moonxyp may revise these Terms of Service at any time.

Any updates become effective immediately upon publication on this website. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes arising from these Terms or your use of this website shall be submitted to the competent courts of the Netherlands, except where mandatory consumer protection legislation provides otherwise.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us.